Purchasers of Integrity Door and Window Ltd. break their silence on Emerald Park enterprise

Purchasers of Integrity Door and Window Ltd. break their silence on Emerald Park enterprise

A household in Regina says they’re out 1000’s of {dollars} after placing their belief into an organization that they are saying by no means delivered their merchandise or returned their cash upon request.

Purchasers of Integrity Door and Window Ltd. break their silence on Emerald Park enterprise

Again in April 2022, Cathy Cuddington and her husband say they positioned a considerable deposit of $28,000 with Integrity Door and Window Ltd. by ordering inside and exterior doorways, trim and some sealed window items to finish their residence renovations.

Because the months went on, she says the merchandise by no means did arrive. Because the Cuddingtons questioned the proprietor, they are saying they began to get suspicious as they declare they heard “excuses” from proprietor Ross Petz. She claims they’ve stored a document of the “excuses” on their cellphones.

“We underwent about three or 4 months of failed guarantees with many excuses why it couldn’t occur,” she stated. “It will definitely turned evident that these excuses have been so (far-fetched) … we requested to see buy orders or product, when in truth nothing had been ordered.”

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Petz stated there have been three separate buy orders however two of the acquisition orders have been partially on the workplace constructing.

“There was some excellent remaining product, however I merely don’t know what’s been adopted up with the brand new firm,” stated Petz. “As I used to be instructed by each events, that they have been getting the remainder of the problems resolved. I do know a few of it was there and the remainder of the time of my presence being there wasn’t.”

Cuddington stated he texted a photograph of a flat tire as a purpose why he was unable to indicate as much as set up the product. She claims that Petz admitted via a telephone dialog in September 2022 that he didn’t place their order.

In response, Petz stated he doesn’t recall the telephone name.

“A few of their stock was there so I wouldn’t have stated that,” stated Petz. “I don’t know the right way to additional reiterate that. Their stock for 2 of the three orders was bodily on the location. Moreover, I merely wouldn’t recall.”

Integrity Door and Window Ltd. 

Ross Petz was the only real proprietor of Integrity Door and Window; a enterprise primarily based in Emerald Park and was established in Could 2020. The enterprise began off as a door producer the place the doorways have been bodily made in a warehouse in White Metropolis, which is east of Regina. The enterprise moved into window wholesaling after which lastly, moved into set up.

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His enterprise first began via phrase of mouth and other people began to take discover via the enterprise Fb web page gained numerous traction shortly, in keeping with Petz. However from the get-go, Petz admits there have been some hiccups as he kicked off his enterprise as he began his enterprise in the course of the COVID-19 pandemic.

“There have been longer lead instances, costs fluctuated to see what appeared like day by day,” stated Petz. “The opposite half was protecting a wholesome workers and never solely a wholesome workers, having wholesome clients as effectively. It’s very exhausting to ship product to individuals if they’ve COVID. So, we at all times had some issues to work round, however for essentially the most half, our enterprise undoubtedly did begin off effectively.”

As time went on, enterprise wasn’t doing so effectively for Petz. In August 2022, Petz was already on the lookout for totally different partnerships or new possession for Integrity Door and Window as he stated he bumped into some assortment points. The primary individual Petz contacted was Tim Probe, the proprietor of PR Investments, who additionally invested in Integrity Door and Window Ltd.

“At that time, he was . He really went so far as to register a enterprise known as Integrity Door and Window 2022 in case he determined to maneuver ahead with the deal,” stated Petz. “He knew that different events would have an interest within the deal, so it made sense for him to register that enterprise.”

Via public info obtained on the Info Companies Company web site, it’s confirmed that Probe did register the corporate underneath “Integrity Doorways and Home windows 2022” on August 22, 2022. On the finish, Petz stated he met with Kunal Malik and his companions and stated he was a “higher suitor.”

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Malik and companions took over the leasing area on October 1, 2022 and Petz says they entered into an settlement. Nonetheless, there isn’t any documentation obtainable of what the alleged settlement entailed.

“I used to be actively working with my landlord as a result of I knew our enterprise wasn’t working effectively,” stated Petz. “So, I (made) a cope with Kunal and his group for them to return in and function effectively and never solely benefited myself however a good thing about my landlord as effectively.”

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Landlord Dwayne Walbaum, who’s the All-Proper Properties president, stated he leased the area to Petz and gave him a number of warnings as Petz was late on rental funds.

“He owes a number of months of again hire, like 1000’s … it was greater than $50,000 in again hire twice,” stated Walbaum. “He was prolonged the courtesy from virtually three quarters of the 12 months the place we allowed him to attempt to repair his points. Sooner or later, you simply have to shut the door.”

In response, Petz stated on the finish, the corporate had a lot of receivables the place he alleges one buyer “stiffed” his firm near $100,000.

“We did sadly, fall behind on hire to that circumstance,” stated Petz. “I used to be open with my landlord with all that’s taken place. I understood that my firm was failing, and I did the best factor by discovering a tenant to maneuver into his area and (to) pay hire and begin to function effectively.”

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Petz forfeited his lease and allowed Malik and his companions to take over the area. The confusion from many consumers will not be figuring out if their enterprise with Petz would proceed with Malik and his companions. Based on Petz, the settlement between each events was not documented.

“Sadly, we didn’t actually have a paper settlement. That is once more the place I’ve to take duty and perceive the issues that I’ve carried out,” stated Petz. “(It) ought to have been truth checked slightly bit extra.”

Malik’s partnering firm that took over the lease area is known as CBS Doorways and Home windows. Malik claims Petz misrepresented the enterprise belongings when Malik was initially wanting into the enterprise. He claims Petz stated he owned belongings contained in the constructing together with tools, furnishings and stock. Malik says he later found the belongings have been owned by the owner.

In response, Petz stated the entire belongings, the equipment and tools have been included within the lease that Malik and companions took over.

“Irrespective of (who) paid for them, whose belongings they have been on the time of their takeover, they have been included within the lease,” stated Petz. “I used to be by no means after cash in alternate for belongings that was by no means my intention. I used to be by no means promoting them … I used to be letting them take over my lease with my belongings included in that lease and that I used to be merely an worker at that time.”

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“We, CBS Doorways and Home windows, are a brand new begin up company and would not have any affiliation with Integrity Door and Window,” stated Malik. “Nonetheless, we leased the area to run Doorways and Home windows enterprise from the identical location by getting into into a brand new lease settlement with the property proprietor. We’re exploring varied avenues to serve clients in the very best method.”

Malik says he didn’t assume any of Integrity Door and Window’s liabilities however stated he desires to make issues proper by serving to clients which are nonetheless owed cash or product by Petz’s firm.

Fb Submit

A couple of weeks in the past, a Fb publish was made about Integrity Door and Window Ltd. on the Regina Rant and Rave web page the place many individuals got here ahead with comparable experiences. Kevin Schubert was considered one of them.

Schubert says he began coping with Petz on Could 2, 2022, by ordering a brand new entrance door and entrance window for his residence with a 6-to-8-week supply date. Schubert left a big sufficient deposit to cowl. Nonetheless, in August Schubert was instructed that Petz wanted a further $2,500. In complete, Schubert paid $4,300 to Petz for a brand new door and window that by no means did come, he says.

“We had arrange a date to air check my residence earlier than set up. (At) three separate dates, they by no means confirmed,” he stated in an e mail assertion. “Then Ross stated he would deduct $600 from the invoice which would depart $4,600 owing.”

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Not lengthy after, Schubert discovered that Integrity Door and Window was now not working. Schubert stated Malik knowledgeable him that the $4,300 he had paid to Petz was gone. Schubert confirms that no product was ordered, and he by no means obtained a refund of his cash. World Information requested Petz the place the $4,300 went and Petz stated the cash would have gone to stock and belongings.

“At that time, our enterprise, that’s after we have been beginning to have numerous liabilities go south the place clients weren’t paying us anymore,” stated Petz. “And sadly, generally to pay hire or that sort of factor, we did have to simply take cash out of the account to ensure our enterprise nonetheless stayed open.”

Schubert stated he’s working with Malik and companions on receiving the merchandise he ordered underneath Petz at Integrity Door and Window Ltd. He will likely be required to pay a further $500-$1,000 for his order however Schubert says he’s OK with that, however he hopes they are going to comply with via with their phrase.

“(Malik) stated he would honor the contract at price, however I nonetheless need to cowl something beneath,” acknowledged Schubert. “At this level I might reside with that, however I shouldn’t need to pay something apart from what I had left owing.”

The Cuddingtons say they’re at the moment taking Petz to small claims court docket over the cash that’s misplaced. Whereas they look forward to any end result, they’re purchasing round for one more firm to finish the repairs.

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“We have been unable to maneuver in, primarily for an additional three months,” stated Cuddington. “It’s definitely made us leery to cope with anyone and put a deposit down.

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Higher Enterprise Bureau Investigation

Karen Smith, who’s the CEO of the Higher Enterprise Bureau (BBB), stated they’ve been investigating Integrity Door and Window Ltd. since 2021.

“We’ve had a collection of complaints that they didn’t reply to,” stated Smith. “A few of them had a reasonably important quantity of down fee with no service or items supplied.

Smith stated of their investigation up to now, they’ve found Petz has not had a correct company licensing since 2020 and that they missed a few of their filings.

Petz responded saying his firm was at all times updated with Staff Compensation Board and Info Companies Company (ISC).

“We have been registered with ISC,” stated Petz. “I don’t know what they might be alluding to, and I must look into it additional, however that doesn’t make sense.”

“Now we have discovered via our investigation that they apparently have filed for chapter,” stated Smith. “Now we have that as an indicator now on our web site and urged individuals to hunt extra authorized recommendation if they’ve an undisputed declare that they’re desirous to cope with.”

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When World Information requested Petz concerning the chapter declare, he stated that he by no means declared chapter however that his enterprise was closed and that he was wanting out of business.

“I’ve been in fixed contact with Cameron Okolita between October 1st and as lately because the twentieth and was suggested that primarily based on the truth that I’ve given my belongings a listing and something with a constructive worth to that new firm, there can be nothing to liquidate or bankrupt,” stated Petz. “Basically I’d be spending $500 to $10000 to declare a enterprise chapter, however there’d be nothing to realize or lose out of that state of affairs. There’s nothing left within the firm as every little thing from that firm has been taken to CBS door and window after which.”

When requested if he might have carried out one thing totally different, Petz stated he would have stored on the lookout for a special companion or investor.

“I might have by no means launched my stock or my belongings or my lease to someone with out the correct paperwork,” he stated.

Petz is actively in search of employment however is not sure of what his subsequent transfer is.

“I’ve a pair affords in entrance of me that I’ll undergo with my household. And at this level, I’m simply attempting to do what’s finest for them,” he stated.

Smith encourages shoppers to do their analysis on companies earlier than making a enterprise dedication. The BBB web site is open for individuals to browse on the totally different corporations in addition to the Info Companies Company the place registries and knowledge are simply obtainable.

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“Use our web site and try the complaints or the any enterprise alerts that we’d have on it,” she stated. “You possibly can have a look at the enterprise profile and verify the investigation that we’ve carried out. Make that a part of your decision-making.”

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